Gorgeous suite, unresponsive staff.

A delightful rooftop escape

The breathtaking views from the rooftop bar left us in awe each evening. The staff went above and beyond, especially Eleonore, who made our stay feel special.

Unfortunately, the electronic keycards malfunctioned frequently, requiring multiple trips to reception for resets, which put a damper on our otherwise enjoyable experience.

The rooftop bar had stunning views of the Andes.

The electronic keycard stopped working, requiring a trip to reception for a reset.

This hotel perfectly suits my needs with reliable wi-fi, a fantastic restaurant, and a great spa. I fondly remember how the staff offered me a hot drink upon arrival on a chilly day. Keep an eye out for the lovely rooftop view!

We had a wonderful stay at Noi Vitacura! The room was beautifully decorated with a plush King bed that felt like sleeping on a cloud. The rooftop bar was a highlight, with stunning views and top-notch service, especially from Mauricio, who made the best cocktails we've ever had. The breakfast spread was impressive and kept us energized for our busy days exploring Santiago.

The electronic keycards stopped working.

I truly appreciated the elegant decor and the spacious areas, which were easily accessible. The rooftop bar offered stunning views of the Andes, making it a delightful spot to relax and enjoy the scenery with friends.

Improve air conditioning efficiency in the rooms.

great location but needs a refresh

I enjoyed the views from my Deluxe Double Room, especially the city skyline at night which was breathtaking. The spa services were relaxing and worth the visit. I appreciated the attentive service when I asked for extra towels, it made my stay more comfortable.

The room had stunning decor and a super comfy King bed that felt like sleeping on a cloud. The rooftop bar delivered breathtaking views of the Andes, with some of the best cocktails crafted by Mauricio. Breakfast impressed me with its variety and kept me fueled for our daily adventures. However, the electronic keycard system created a hassle when they stopped working, which required unnecessary trips to reception for a reset. The staff managed to make the most of our stay despite the keycard issue. Location proved fantastic for exploring the area on foot. The experience had its ups and downs, but overall, it turned out to be a great stay.

my recent stay exceeded my past experiences in santiago. the location was perfect, close to art galleries and restaurants. i loved the rooftop bar with stunning mountain views and the attentive staff made my stay enjoyable.

the air conditioning didn’t work properly.

Fantastic Stay with Minor Hiccups

We enjoyed our extended stay, especially the luxurious Deluxe King Room, which felt like a personal retreat. The rooftop bar offered breathtaking views, although we faced a keycard issue after five days. Pro tip, reset your card beforehand if you're planning a longer stay!

This place is a prime choice for short visits in Santiago with a good price-value balance. The bed was good for a quick rest after a long day exploring. Make sure to check out the breakfast even if it's a bit chaotic.